Customer Support

A simple customer support tool with Google Sheets

​
All these guides require that you have a free Sheet Monkey account. If you haven't registered your account, please do that before continuing.
A Google Sheet is a great choice for keeping track of customer support issues. Building a customer support system with Sheet Monkey only requires a spreadsheet and HTML and we've even made those for you to get you started. 
Download Sheet: https://docs.google.com/spreadsheets/d/1BAswxgIfTAJVz4oEANH-QdnBC4xRdjYSCCpFvkZjklE/edit?usp=sharing​
Sample HTML:
<form  action="<your-form-action>" method="post">
  <label>Your Email: <input type="email" name="Email" required /></label>
  <label>Describe your problem: <textarea name="Problem" placeholder="As much detail as possible" required ></textarea></label>
  <input type="hidden" name="Status" value="new" />
  <input type="hidden" name="Created" value="x-sheetmonkey-current-date-time" />
  <input type="submit" value="Submit Ticket" />
</form>
​
​
Remember: This HTML and this sheet are only suggestions to help get you started. Modify them as much as you want.
​

Examples - Previous

Surveys

Next - Policies

What permissions are required to use Sheet Monkey

Last updated 10 months ago