# Customer Support

![](https://506014553-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MDC2UBVsxTCFgqgM3sK%2F-MDT9ZW1DCZ2VrKQ6-nP%2F-MDT9jm4ZJfKi6GgUsZP%2Fsupport.png?alt=media\&token=4b0ed865-71ce-4a28-8567-01dd3671f950)

{% hint style="info" %}
*All these guides require that you have a* [*free Sheet Monkey account.* ](https://sheetmonkey.io)*If you haven't registered your account, please do that before continuing.*
{% endhint %}

A Google Sheet is a great choice for keeping track of customer support issues. Building a customer support system with Sheet Monkey only requires a spreadsheet and HTML and we've even made those for you to get you started. 

Download Sheet: [https://docs.google.com/spreadsheets/d/1BAswxgIfTAJVz4oEANH-QdnBC4xRdjYSCCpFvkZjklE/edit?usp=sharing](https://docs.google.com/spreadsheets/d/1opVurOLCcrjc1MesngYT5TMXIR_QlvfQRNjiEOoVrPo/edit?usp=sharing)

<div align="left"><img src="https://506014553-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MDC2UBVsxTCFgqgM3sK%2F-MDVgWYk-knt2ylKtQZg%2F-MDVu-Mmv_4BYpQ_7QZw%2Fimage.png?alt=media&#x26;token=394396cb-6712-47ae-b1da-402e3f1e5fcb" alt=""></div>

Sample HTML:

```markup
<form  action="<your-form-action>" method="post">
  <label>Your Email: <input type="email" name="Email" required /></label>
  <label>Describe your problem: <textarea name="Problem" placeholder="As much detail as possible" required ></textarea></label>
  <input type="hidden" name="Status" value="new" />
  <input type="hidden" name="Created" value="x-sheetmonkey-current-date-time" />
  <input type="submit" value="Submit Ticket" />
</form>


```

{% hint style="info" %}
Remember: This HTML and this sheet are only suggestions to help get you started. Modify them as much as you want.
{% endhint %}